Line Management Essentials
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| Date | Product | Location | Price | |
|---|---|---|---|---|
| No sessions are planned at this time, however if you are interested in taking this course click here | ||||
| If you would like to have this course as an in-house session click here | ||||
About this course
Reasons to attend
For people who move from a technical Clinical Operations job to a leadership one, it is often quite unclear how their new role differs from the former one. New competencies, new ways of behaviour are needed to lead a Clinical Research team and new expectations are set.This course will give insight into and understanding of your role as a manager. What makes this course unique, compared with other Line Management courses is the individual personal coaching session with the trainer 3 months after the course to ensure you get the most out of this training programme in a way adapted to your situation.What's included?
- Documents and materials related to this course are included
- Globally recognised certificates awarded after test completion
- This course has been granted PharmaTrain Recognition
Course schedule
We provide this course in two distinct formats: Classroom OR OnlineClassroom:
| Online:
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Course Description
The Line Management Essentials course gives you a clear insight into your role as a line manager in the Clinical Research world, how to communicate with subordinates in day-to-day but also difficult situations, how to lead and coach them and how to help them succeed in their job.The whole course is very practical, and participants go through a series of workshops and role-play that represent typical line management situations as self-evaluation, communication role plays, performance cycle role-plays and leadership workshops.These workshops will also allow you to share issues commonly encountered with a Clinical team. Moreover, the individual coaching session with the trainer 3 months after the course is a real added value in the development of your line management skills.Programme highlight
First part - Your role as a line manager
- What is line management?
- How does it differ from day-to-day operational work as an individual?
- Manager vs coach, facilitator
- Manager vs leader
- Managerial roles
- Responsibilities and authorities
- Listening skills
- Assertive communication
- Dealing with criticism
- Dealing with conflict
- Giving bad news
- Giving feedback
- Job evaluation
- Performance evaluation
- Goalsetting
- Personal development plan
- Dealing effectively with underperformers
- Management style and its impact on the team members
- Motivating people
- Coaching people on the job
- Delegation: what, when, how?
- Coaching session: discuss the specific issue and develop your LM skills.
Learning objectives
- Identify to what extent this role is something for you
- Know what to do to be successful in this role
- Be able to communicate effectively in typical line management situations and challenges
- Be able to facilitate the performance cycle in your team
- Be able to lead a team effectively
- Implement the skills acquired in this course through a personal coaching session
Who should attend
People who just moved to a position of people/line manager, or who have the ambition to further develop themselves towards filling in people managerial positions in the near future.
Competencies
This course covers competencies that are part of the ECCRT Competency Framework
- Scientific Concepts & Research Design (0)
- Ethical Participants Safety Considerations (0)
- Investigational Product Development and Regulation (0)
- Clinical Studies Operations (GCPs or ISO 14155) (0)
- Study and Site Management (0)
- Data Management and Informatics (0)
- Leadership and Professionalism (3)
- Communication (1)
- Teamwork (4)
- Business acumen (1)
Trainers
Sabine Corachan
Breast International Group
I had the pleasure of attending the first edition of the new Line Management course at ECCRT. This 2 day course dealt with many enriching topics, essential to every line manager. Marc Devisch turned the course into a true powerful learning experience, thanks to the many practical day-to-day examples, workshops and role plays. I highly recommend this course to every new line manager. Thank you ECCRT
Xueli Li
The training was well organised. The contents of the training are very useful. The trainer had a lot of experiences in management training.
Oksana Zayets
Psi-cro
It was a very good training with focus on clinical research area. All questions raised by the participants were answered during workshops with concrete examples. Although I have more than 5-year experience as a Line manager, I gained some new knowledge and skills - I would like to thank you once again for a such good training
Monique Muller
SMS Oncology
I particularly liked it that references were made for further studies - This gives me starting points to develop myself for the future - very knowledgeable and experienced trainer who was able to show great and concrete examples.