This course will reveal all possible problems related to miscommunication. You will get an insight in what is good communication, how can I better transfer messages and how to improve your communication behaviour.
This is a 1-day course designed to improve communication between colleagues and/or clients in a project environment. Communication skills are an important tool when working out solutions for specific issues and realising individual and common objectives. We are often very concerned with the “what”: the content of communication. But this is actually only the tip of the iceberg; the biggest and heaviest part lies underwater and is the “how”. The “how” is generally given little attention, and this is often the reason for misunderstandings and friction.
The aim of this course is consequently: to raise your awareness of your own communication behaviour around others and to optimise your communication by making your skills more flexible.