Remote Team Management: How to successfully lead from a distance
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About this course
Reasons to attend
Remote work has become a new standard in our professional lives. People quickly seem to get used to the new setting and the expectation is that this way of work will be a new reality once we can organize our business again after the pandemic in a freer way. Working remotely may have its advantages for people and their organization, it puts pressure on a new and alternative way of managing people. This Remote Team Management course will cover challenges and ways to deal with these and to make remote work a success for the employees, the organization, and its leaders.
What's included?
- Documents and materials related to this course are included
- Globally recognised certificates awarded after test completion
- This course has been granted PharmaTrain Recognition
Course schedule
Classroom:
| Webinars:
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Course Description
There will be four modules within the Remote Team Management course. In the first module, you will gain insight into the impact of remote work on leadership style. It has been said so often that directive control-oriented leadership styles will no longer be the way to ensure performance on the team. You will discover how it can be replaced by something more effective. The second module will discuss communicating and interacting in a new way. If 70% of our communication is non-verbal, then you really have a challenge in communicating remotely. Even with the camera on, things remain a challenge. In this module, you will discover new ways of communicating and interacting with the dos and don’ts of each. The third module will focus on achieving outcomes at a distance. The control boss is out of control in a virtual context.
As a virtual team manager, you will be pushed to manage outcomes more than processes; you do not see physically how team members do the work, you can only rely on the outcome. The last module will focus on building and maintaining trust, morale, and positive vibes. People identify with groups they belong to. Lockdown and remote work have cut us off from that social dimension in our work; suddenly you and your people seem to have become individual mini-companies on your own. Some like it, others suffer. In a remote working environment, you do not easily see things happening when it comes to morale and motivation as a remote leader you will have to pay special attention to the hidden collateral effects of remote work and keep valuable people on board and in the right spirit.
Programme highlight
Module 1
- Challenges and context of the remote work
- Managing roles and responsibilities
- Accelerated delegation and empowering the team
- Profiling: the ideal remote worker, and what if your people do not match that ideal
The effects of remote work are multiple, and leaders will have to take into account many more factors affecting work.…. “Working from home makes it much harder to delineate work time from personal time.” (CEO Docusign)
Module 2
- A meeting framework and approach for virtual meetings
- The phenomenon of perceptual filters and how to deal with it
- Media richness: involving a broad spectrum of media in the communication
- Dealing effectively with sensitivity in a virtual context (message, culture, people’s styles…)
Genuine interest in your people as human beings, not just resources will be key... “You need it to build rapport with your team of nomads. When you get to know each other members in person, you’ll be amazed by how different your online communication will become after that.” (a cybersecurity expert)
Module 3
- Building trust through team identity
- Ensure accountability through follow-up
- Providing remote support and feedback
- Remote coaching
Team and organizational performance will be defined differently…. “Even if remote work turns out to be less productive on some metrics than others, reducing carbon-based emissions or the improving work-life balance could make up for it” (Harvard Business Review)
Module 4
- Building and promoting purpose for the team
- Team motivation needs and how to manage these
- Fostering informal moments of truth in team interaction
- Building and maintaining trust
Building the right vibes in the team will be the main challenge for remote team leaders. “As we’ve moved to virtual work, we haven’t just coped, we’ve actually thrived. We are more focused on the things that have the greatest impact on our customers, associates and the business. We are making quicker decisions and actions. Meetings are now more inclusive of people regardless of location, level or other differences.” (CEO Walmart)
Learning objectives
- Create awareness of the traps and challenges associated with remote work. Even so for opportunities.
- Manage roles, responsibilities effectively (your own role as a team leader, as well as the roles of your direct reports)
- Ensure team and individual productivity in a positive and engaging way.
- Build trust, team spirit and positive dynamics in the remote team
- Build flexibility in communication and interaction and use the right channels and media to get across the message.
Who should attend
This course is for you if you lead a team, where virtual work is either the standard or has become a new alternative way of working besides office work. Also, if you are an HR professional in your company and you are dealing with challenges related to virtual work, this may be an inspiring course for you.
Competencies
This course covers competencies that are part of theECCRT Competency Framework
- Scientific Concepts & Research Design (0)
- Ethical & Participants Safety Considerations (0)
- Investigational Product Development and Regulation (0)
- Clinical Studies Operations (GCPs or ISO 14155) (0)
- Study and Site Management (0)
- Data Management and Informatics (0)
- Leadership and Professionalism (0)
- Communication (0)
- Teamwork (3)
- Business acumen (0)
Be aware that attending one of the ECCRT open courses does not guarantee that the competency is acquired but only guarantees that the related knowledge has been trained
Trainers
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