The course ‘communication’ was very useful for me to improve my communication skills effectively. It was truly a great course with theory as well as workshops included based on communication principles. The workshops with real life scenarios made these skills easy to understand like “How to ask open questions instead of close questions” and “how never to use BUT and instead use AND…THEN” while communicating.
I would recommend this course to anyone in clinical research or otherwise too to improve your communications skills and get the bestout of situations. The course gives us tools that teach us to communicate on a hih-gher level on things like conflict management resolution etc. and it also give us an ability to listen and understand people better, thereby improving relatonships at work as well as outside work. Now that is a great outcome of the course!