Influencing skills
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| Date | Product | Location | Price | |
|---|---|---|---|---|
| No sessions are planned at this time, however if you are interested in taking this course click here | ||||
| If you would like to have this course as an in-house session click here | ||||
About this course
Reasons to attend
This Influencing skills course will give insight into how to deal effectively with stakeholders in your working environment (projects, teams, organization…).Many people are involved or will undergo the impact of your work activities. Each of these people may have other interests; it is up to you to align these people towards success.What's included?
- Documents and materials related to this course are included
- Globally recognised certificates awarded after test completion
Course schedule
- One Day face-to-face training: 09h00-17h00
Programme highlight
- Part 1: How to discover without assumptions
- This part focuses on listening and observation skills. It deals with a common pitfall in influencing: people listen with their own perspective in mind, while they should be outward-oriented.
- Part 2: Sharing and exchanging productively
- This part focuses on building powerful arguments, and on aligning interests between people.
- Part 3: Resolving issues between people
- This part focuses on dealing effectively with conflicts and tensions
- Part 4: Integration
- This part integrates the other 3 with a number of common influencing techniques added
Learning objectives
- Have an insight in the dynamics of influencing and negotiation
- Have an insight and understanding of the impact of organisational culture and personality on stakeholder management
- Be able to “flex” towards other people in order to align them
- Be able to deal with tensions and conflicts
Who should attend
This Influencing skills training is suitable for a variety of clinical team members, but particularly those individuals who need to regularly influence the action of others, such as CRA, management and senior leadership teams.
Competencies
This Influencing skills course covers competencies that are part of the ECCRT Competency Framework
- Scientific Concepts & Research Design (0)
- Ethical & Participants Safety Considerations (0)
- Investigational Product Development and Regulation (0)
- Clinical Studies Operations (GCPs or ISO 14155) (0)
- Study and Site Management (0)
- Data Management and Informatics (0)
- Leadership and Professionalism (2)
- Communication (3)
- Teamwork (0)
- Business acumen (0)
Trainers
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